1. General Terms
This contract explains the use of various conditions applied to the services available on our site (henceforth “Our site“). Please feel free to use the customer support live chat on our site or to contact us by e-mail whenever you may need.
Our web site is accessible worldwide to anyone with Internet access. Access to and use of our site are subject to these terms and conditions.
BY USING AND ACCESSING OUR WEB SITE, YOU ACCEPT, WITHOUT LIMITATION, ALL OF THESE TERMS AND CONDITIONS
We reserve the right to change these terms and conditions at any time. Change of these Terms and Conditions will occur by the posting of a new or modified version of these Terms and Conditions on our Site. By using our site you accept its Terms and Conditions and Privacy Statement set forth below. If you do not agree with these policies, discontinue using this site immediately.
The website is operated by Pacfic Sunrise UK LTD 18 king William Street, London, Greater London EC4N 7BP United Kingdom.
Customers support: +44-020-38072167
2. Online Services Agreement
This Agreement is executed between you (hereinafter “the Client”) and Pacfic Sunrise UK LTD 18 king William Street, London, Greater London EC4N 7BP United Kingdom. (hereinafter “the Company).
This Agreement applies to both the Site and trading platform, and to the electronic content and / or software currently contained on our site that provides the customers with real-time information on exchange rates of currencies, and the program transaction services on the forex market via internet, telephone or fax, and any other features, content or services that CFDStocks may add later (the “Services”).
3. Membership Eligibility
Services are available and reserved only for individuals or businesses that can establish a legally binding contract under the laws applicable in their country of residence. Without limiting the undermentioned terms, our Services are not available to people below the age of 18 or who have not attained the legal age (“Minors”). If you are a minor, you can not use this service. PLEASE DO NOT USE THIS SITE IF YOU ARE NOT QUALIFIED.
To avoid any doubt, we disclaim any liability for unauthorized use by minors of our Services in any manner or another. In addition, our Services are available only for people who have experience and sufficient knowledge in financial matters, and are able to evaluate the benefits and risks of acquiring financial contracts via this site. You are solely responsible for any decision and / or made by you based on the content of this Site.
Without derogating from the above-mentioned provision, we disclaim any responsibility for auditing and/or checking your level of knowledge and/or experience, and any liability for damages and/or loss suffered as a direct result and/or indirectly from your use of the Site. It is the same for any transaction and/or use of the Services. Without limiting the above-mentioned provisions, our Services are not available in areas where their use is illegal and CFDStocks reserves the right to refuse and/or cancel access to its Services to anyone at its sole convenience.
4. Registration Information and Requirements
When registering, you’ll have to provide certain personal information. You are responsible for the security of your account’s login and password with CFDStocks. You are solely responsible for any damage caused by reason of any act or omission resulting in improper or illegal use of your account.
You agree to provide accurate information, accurate and complete information about yourself during the registration process and you also agree not to impersonate another person or entity, and not to hide your identity for CFDStocks for any reason whatsoever. If you register as a commercial entity, you declare that you have the required authority to bind that entity to this Agreement.
5. Legal Restrictions
Without limiting the undermentioned provisions, you understand that laws regarding financial contracts vary throughout the world, and it is your responsibility to make sure you properly comply with any law, regulation or guideline in your country of residence regarding the use of the Site. To avoid any doubt, the ability to access our Site does not necessarily mean that our Services and/or your activities through the Site are legal under the laws, regulations or directives relevant to your country of residence.
6. Limited License
CFDStocks grants you a limited non-exclusive, non-transferable license to access and use the Site (the “License”). The license is subject to your compliance with the terms of this Agreement. You agree not to resell or make this Site available to any other person, and will not copy any documents contained on the Site for resale or for any other purpose without the prior written consent of CFDStocks.
To avoid any doubt, you will be liable and bound by any unauthorized use of the Site, in violation of this section. You agree to use all the information received from the information systems CFDStocks for the sole purpose of performing transactions in the only limits of the Site.
You also agree not to use electronic communication feature of a Service on the Site for any illegal, abusive, intrusive, obscene, threatening or hateful purpose, as well as harassment and vilification in the privacy of others. The license granted hereunder shall terminate if CFDStocks considers that any information provided by you, including your e-mail is no longer current or accurate, or if you fail to comply with any term or condition of This Agreement and all rules and guidelines for each service. It will be the same if CFDStocks determines that you committed a crime on the CFDStocks trading platform (including without limitation the conclusion of a transaction outside the market rates).
If such a violation occurs, you agree to cease accessing the Services. You agree that CFDStocks, in its sole discretion and with or without notice, may terminate your access to all or part of the Services, close any open transaction and remove and discard any information or content within a Service.
7. Risk Disclosure
You agree to use the Site at your own risk.
Without limiting the undermentioned provisions, the services provided on this site is intended only to customers who are able to withstand the loss of any money they invest and who understand the risks and have experience in taking risks in financial markets. The possibility exists that you could endure a loss of some or all of your initial investment and hence you should not invest money that you cannot afford to lose. You should be aware of all the risks related to binary options trading, and solicit advice from an independent financial advisor in case of doubts.
8. Financial Information
Through one or more of its Services, CFDStocks can make available to you a wide range of financial information that is generated internally from agents, suppliers or partners (“Third Party Providers”).
This includes, but is not limited to financial market data, quotes and news, analyst opinions and research reports, graphs and data (“Financial Information”).
The financial information provided on this Site is not intentional investment advice. CFDStocks offers financial information only as a service. CFDStocks and its Third Party Providers do not warrant the accuracy, timeliness, completeness or correct sequencing of the financial information, or results of your use of this financial information. The financial information may promptly become unreliable for various reasons, including, for instance, changes in market conditions or economic circumstances. Neither CFDStocks nor the Third Party Providers are required to update the information or opinions included in the financial information, and we can interrupt the flow of financial information at any time without notice.
It is your responsibility to verify the reliability of the information on the Site and its suitability for your needs. We exclude all liability for any claim, damage or loss of any kind caused by information contained in the Site or referenced by the Site.
CFDStocks may offer a link to other websites that are provided or controlled by third parties. Such links to a site or sites is neither an endorsement or an approval nor a sponsorship or an affiliation to such site, its owners or its suppliers. CFDStocks recommends you make sure you understand the risks associated with the use of such sites before retrieving, using or purchasing via the Internet.
Links to these sites are provided solely for your convenience. CFDStocks will not be held responsible for any loss or damage due to the use or reliance on any content, products or services available on other sites.
10. Trading Cancellation
CFDStocks reserves the right in its sole discretion, to refuse or cancel services, and/or refuse to distribute profits to any person for legitimate reasons, including, without limitation:
If CFDStocks has reason to believe that a person’s activities on the Site may be illegal;
If CFDStocks may be harmed by any fiscal or pecuniary damage due to anyone’s activities;
If CFDStocks consider that one or more operations on the Site were made in violation of this Agreement.
11. Payment procedure
CFDStocks’s finance department supervises every withdrawal request submitted. Identification documents must be submitted for any withdrawal. There is a fee of $35 relating to ALL withdrawals.
When a withdrawal request is submitted, CFDStocks may take up to 5-7 business days to process the request. When your application is approved please wait for 5 to 7 additional days before seeing your funds in your account.
CFDStocks provides attractive bonus features to its new and regular clients. Bonuses and one time trading credits are part of CFDStocks’s promotions program. These bonuses are limited by time and the conditions related to any bonuses are subject to change.
In order to withdraw funds from an account that has been credited with a bonus, the customer is required to execute a minimum turnover of – bonus amount plus total deposits multiply by thirty – (Bonus+Total Deposits) X 30 = Minimum turnover required. The bonus can be withdrawn only when the foregoing stipulation has been fully respected and fulfilled. Any bonus accounts will be only allowed to withdraw their funds once they’ve met the terms and conditions set within the trading volume.
Any indication of fraud, manipulation, cash back arbitrage or other forms of deceptive or fraudulent activity based on the provision of the bonus will invalidate the account and any profits or losses collected.
13. Limited Liability
We are committed to ensure continuity of the Services on the Site. However, we assume no responsibility for any error, commission, deletion, interruption, delay, defect, in operation or transmission, communications line failure, theft or destruction or unauthorized access or alteration of the Site or Services. We decline responsibility for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, hardware or software, or any technical failure because of technical problems or traffic congestion on the Internet, the Site or any Service.
To the extent permitted by applicable law, in no event shall we be liable for any loss or damage arising from use of the Site or Services for any content posted on or through the Site or Services, or the conduct of all users of the Site or Services, whether online or offline.
IN NO EVENT CFDStocks OR ANY OF ITS DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS SHALL BE LIABLE FOR ANY DAMAGES WHATSOEVER TO YOU, INCLUDING, WITHOUT LIMITATION, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO THE USE OF THE SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION THE QUALITY OF THE USEFULNESS OF INFORMATION PROVIDED THROUGH OR AS PART OF THE SITE OR ANY INVESTMENT DECISION MAKING ON THE BASIS OF THE INFORMATION, WHETHER THE DAMAGES WERE PREDICTABLE OR NOT AND WHETHER OR NOT CFDStocks HAS BEEN ACQUAINTED WITH THE POSSIBILITY OF SUCH DAMAGES.
LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION AND IN NO EVENT SHALL CFDStocks CUMULATIVE LIABILITY TO YOU EXCEED THE AMOUNT OF MONEY YOU TRANSFERRED OR DEPOSITED IN YOUR ACCOUNT ON THE SITE IN CONNECTION WITH THE TRANSACTION GIVING RISE TO SUCH LIABILITY.
14. AML Procedures
Prohibited Uses: It is prohibited to abuse this Site for purposes of money laundering. CFDStocks employs the best practices with regard to anti-money laundering. CFDStocks reserves the right to refuse and to terminate any business relationship, and to cancel any operation of customers that do not comply with anti-money laundering procedures.
Online traders should provide all information required for registration.
The earnings will be paid to the person who first registered for an account online.
When a customer maintains an account through wire transfers, the gains will be distributed to the sole owner of the originating bank account. When you make deposits in this way, it is the responsibility of the live trader to ensure that the trader’s account number and the registered name of the account are listed with every transfer made to CFDStocks.
When an investment is made using a credit card or debit card, the winnings will be distributed solely to the person whose name appears on the card used to make the deposit and will not be reimbursed on the same card.
Only one account is allowed per person. No gains can be levied on accounts opened under false names or multiple accounts opened by the same person.
The minimum trading period is one month from date of initial deposit before a withdrawal request can be placed.
In order to withdraw funds, a minimum trading volume (turnover) needs to be reached, trading volume or turnover is determined by the total of the deposits made into your account.
CFDStocks may, from time to time at its sole discretion, require customers to provide additional proof of identity such as notarized copy of passport or other means of identification as deemed necessary. CFDStocks at its sole discretion, may suspend an account until the required documentation is provided
15. Intellectual Property
Every content, trademark, service mark, trade name, logo and icon are the property of CFDStocks or its affiliates or agents and are protected by law and international treaties and provisions relating to copyright. You agree not to remove copyright notices or other indications of protected intellectual property rights of any material you print or download from the Site. You will not obtain intellectual property rights, or any right or license to use such material or the Site, other than those set forth herein.
Images displayed on the Site are property of CFDStocks. You agree not to upload, post, distribute or reproduce any information, software or other material protected by copyright or other
intellectual property right (including rights of publicity and privacy) without first obtaining permission from the copyright owner and the prior written consent of CFDStocks.
You agree to defend and indemnify Our company and its officers, directors, employees, and agents and to hold them harmless from and against any and all claims, liabilities, damages, losses, and expenses, including without limitation reasonable attorney’s fees and costs, arising out of / or in any way connected with your access to / or use of the Site or Services; your violation of any of the terms in this Agreement; or your breach of any applicable laws or regulations.
17. Term and Termination
The term of the Agreement shall be unlimited however Our company will be allowed to terminate this Agreement at any time by notice to you. As of termination, you shall not be able to carry out new transactions.
18. General clause
Our company will not be liable in any way to any persons in the event of force majeure, or for the act of any government or legal authority.
In the event that any provision in this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
The failure of a party to enforce any right or provision of this Agreement will not be deemed a waiver of such right or provision.
Our company may assign this Agreement or any rights and/or obligations hereunder without your consent.
Our company may amend the terms of this Agreement from time to time by posting the amended terms on the Site. You are responsible for checking whether the Agreement was amended. Any amendment shall come into force as of the day it was published on the Site. If you do not agree to be bound by the changes to the terms and conditions of this Agreement, do not use or access our Services, and inform us in writing immediately.
Cardholder must always be the same as the person on the registered ID.
Transfers between accounts on the platform is forbidden.
KYC (Know Your Customer) Policy
Know your customer policies have become increasingly important worldwide lately, especially among banks and other financial institutions, in order to prevent identity theft, money laundering, financial fraud and terrorist activity.
CFDStocks holds a zero tolerance fraud policy, and is taking all measures possible to prevent it. Any fraudulent activity will be documented and all related accounts to it will be immediately closed. All funds in these accounts will be forfeited.
CFDStocks aims to ensure the integrity of any sensitive data it obtains, such as your account information and the transactions you make, using a variety of security measures and fraud controls. Securing your electronic transactions requires us to be provided with certain data from you, including your preferred deposit method.
When you deposit funds we will require the following documents
• A copy of your valid passport with the signature page
• Copies of your credit cards, used to make the deposit (Front side showing the first 6 digits and last 4 last digits, back side with the CVV covered and showing signature).
• A copy of a recent utility bill in your name and address
• A signed purchase history of your online transactions
If you have any questions please don’t hesitate to contact our customer support: [email protected]
When do I need to provide these documents?
We highly appreciate you taking the time to provide us with all the necessary documents as soon as you can, in order to avoid any delays in processing your transactions. We require the receipt of all the necessary documents prior to making any cash transactions to your benefit.
Some circumstances may require us to request these documents before allowing any other activities in your account, such as deposits or trades.
Please note that if we will not receive the required documents on file, your pending withdrawals will be cancelled and credited back to your trading account. We will notify you on such event via our system.
How can I send you these documents?
Please scan your documents, or take a high quality digital camera picture, save the images as jpegs, then send it to us via mail to [email protected]
How do I know my documents are safe with you?
cfdstocks.com holds the security of documentation at highest priority, and treats all documents it receives with utmost respect and confidentiality. All files we obtain are fully protected using the highest level possible of encryption at every step of the review process.
CFDStocks does its utmost to ensure the privacy, confidentiality and security of its clients are preserved both throughout their interaction with the company and after wards, to the fullest extent achievable by the company.
1. When clients register with CFDStocks they acknowledge their willingness to share with the company certain private information which we use for the purpose of confirming the client’s identity and ensuring the security of their deposits and trading account. This information is collected in line with our stringent verification procedures which are used to deter international money laundering operations and to ensure the security and safety of our customer’s trading activity throughout.
2. Our clients undertake to supply us with true, updated and accurate information about their identity. Furthermore they are required to state categorically that they are registering and trading on their own behalf and are not seeking at any time to act any manner which could be considered fraudulent nor are they seeking to impersonate any other individuals for any purposes whatsoever.
3. CFDStocks data collection procedures include the collection of client’s freely disclosed information as shared with the company, in addition to the placement of cookies for the purposes of gathering data about the manner in which client’s interact with the CFDStocks’s website. These tools for gathering client’s information are employed for the purpose of ensuring the customer’s own security and all data collected by the company is shared only with individuals within the company who are involved with the verification of customer account information for the express purpose of ensuring the customer’s confidentiality and security.
4. CFDStocks will never disclose any private or otherwise confidential information in regards to our clients and former clients to third parties without the express, written consent of our clients, except in such specific cases in which disclosure is a requirement under law, or is otherwise necessary in order to perform verification analysis on the client’s identity for the purposes of safeguarding their account and securing their personal information.
5. By registering with CFDStocks and through the voluntary interaction they undertake with CFDStocks products and services the clients confirm and agree that they consent to the use of all or part of the information they provide concerning their CFDStocks trading account, the transactions they undertake through it and the interactions which they perform with the company on behalf of the company. All interactions the customer undertakes with the company will be stored by the company for the purposes of record and as such may be employed by the company in such cases that disputes arise between clients and.
6. CFDStocks does its utmost to ensure the confidentiality of its clients personal information including the implementation of data protection procedures designed to ensure client confidentiality. CFDStocks ensures that its data protection policy is regularly updated in order to ensure that client’s confidential information is continually safeguarded.
7. From time to time CFDStocks may contact clients whether by phone or email for the purpose of offering them further information about CFDStocks) binary options trading or financial market trading. In addition the company may, on occasion, seek to contact clients, whether by phone or by email, for the purpose of informing them of unique promotional offerings provided by CFDStocks for the client. Clients consent to the receipt of such contact when they consent to our terms and conditions of use when registering with CFDStocks. Any person wishing to opt out of further contact with CFDStocks at anytime whatsoever is entitled to do so, simply by contacting the company whether by phone or email and requesting that no further contact on behalf of the company will be made.
CFDStocks does not tolerate money laundering and supports the fight against money launderers. CFDStocks follows the guidelines set by the UK’s Joint Money Laundering Steering Group. The UK is a full member of the Financial Action Task Force (FATF), the intergovernmental body whose purpose is to combat money laundering and terrorist financing.
CFDStocks now has policies in place to deter people from laundering money. These policies include:
• ensuring clients have valid proof of identification
• maintaining records of identification information
• determining that clients are not known or suspected terrorists by checking their names against lists of known or suspected terrorists
• informing clients that the information they provide may be used to verify their identity
• closely following clients’ money transactions
• Not accepting cash, money orders, third party transactions, exchange houses transfers or Western Union transfers.
Money laundering occurs when funds from an illegal/criminal activity are moved through the financial system in such a way as to make it appear that the funds have come from legitimate sources.
Money Laundering usually follows three stages:
• firstly, cash or cash equivalents are placed into the financial system
• secondly, money is transferred or moved to other accounts (e.g. futures accounts) through a series of financial transactions designed to obscure the origin of the money (e.g. executing trades with little or no financial risk or transferring account balances to other accounts)
• And finally, the funds are re-introduced into the economy so that the funds appear to have come from legitimate sources (e.g. closing a futures account and transferring the funds to a bank account).
Trading accounts are one vehicle that can be used to launder illicit funds or to hide the true owner of the funds. In particular, a trading account can be used to execute financial transactions that help obscure the origins of the funds.
CFDStocks directs funds withdrawals back to the original source of remittance, as a preventative measure.
International Anti-Money Laundering requires financial services institutions to be aware of potential money laundering abuses that could occur in a customer account and implement a compliance program to deter, detect and report potential suspicious activity.
These guidelines have been implemented to protect CFDStocks and its clients.
For questions/comments regarding these guidelines, please contact us at [email protected]
We thank you for your cooperation in helping us make CFDStocks a safer place to trade.
The CFDstocks Finance Department supervises every deposit and withdrawal request submitted. Identification documents must be submitted and approved in order for any withdrawal to be processed. There is a fee of $35 relating to ALL withdrawals. CFDstocks will not be responsible for any third-party transaction fees.
The minimum withdrawal amount is 100 (EUR, GBP, USD) depending on your trading account currency. The minimum trading period is one month from date of initial deposit before a withdrawal request can be placed.
In order to withdraw funds, a minimum trading volume (turnover) needs to be reached, trading volume or turnover is determined by the total of the deposits made into your account. All position must be closed in order to apply for a withdraw.
In order for a client to receive a withdrawal from their CFDstocks trading account to their personal bank account or credit card, all verification documents must first be submitted to CFDstocks. Once they are processed and fully verified by CFDstockss’ Compliance Team, the client will be notified via email that the verification process is complete. Please note, it will take between three and five business days for the Compliance Team to review and approve any documentation submitted. In order to complete a withdrawal, the client must also submit a withdrawal request within the trading platform and submit the corresponding documentation. All documentation needs to be sent to [email protected] or contact your personal Account Manager for the specific details of the required documentation.
Upon completion of all requirements, CFDstocks may take seven to ten business days to process the withdrawal request. When your application is approved, it can take between seven to ten business days for the funds to be released back to your financial institution.
Account Cancellation Policy:
CFDstocks reserves the right, in its sole discretion, to refuse or cancel services, and/or refuse to distribute profits to any person for legitimate reasons, including, without limitation:
1. if CFDstocks has reason to believe that a person’s activities on the Site may be illegal;
2. if CFDstocks may be harmed by any fiscal or pecuniary damage due to anyone’s activities;
3. if CFDstocks considers that one or more operations on the Site were made in violation of this Agreement.
Termination shall not affect any outstanding rights and obligations according to the applicable law and the provisions of this this Agreement.
Complaints and disputes policy:
Queries or disputes can be received via the phone, chat and email or by any other form of communication. You must tell us as soon as possible about any dispute. The sooner you inform us, the easier it will be to resolve the matter. In the first instance, we recommend that clients try to resolve disputes through the usual customer service channels at the Company.
The person to whom your query or dispute is directed will try to solve the problem as soon as possible but in any event within 2-3 business days.
Acceptance of customers
CFDstocks does not accept any customers from the following jurisdictions (citizens or residents).
United States, Iran, North Korea, Yemen, Syria, France or Turkey
These Terms and Conditions supersede any other agreement between you and Pacfic Sunrise to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of the St. Vincent and the Grenadines, without giving effect to any principles of conflicts of laws. A printed version of these Terms and Conditions will be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. These Terms and Conditions, as well as any dispute arising therefrom or in connection therewith shall be brought before the courts of law of St. Vincent and the Grenadines which shall have exclusive jurisdiction over the same.